Purchase terms

  • Privacy policy

Personal information that the buyer gives the Enterprise will not be disclosed to a third party without his consent, or used for other purposes without prior consent of the Purchaser.
 From the Buyer does not require financial information, only data that are necessary for the processing of documents for delivery of goods.
  •   ViolaStils uses Cookie.
Cookie - the small files that briefly saved on the hard disk of your computer, allowing our portal to identify your computer when you next visit www.violastils.lv
Cookie need to gather information about the use of our portal.
Any changes to our data protection policy will be attached to data protection for your home page and in all other places, respectively.
 
  • Payment Methods

  •     Cash payment card
Requested financial data to make a payment with payment cards, we are not saved.
All payments are transferred to the server of our partners BilderlingsPay .
  •     Payment by bank transfer
Payment can be made by a natural or legal person, based on sent invoice.
 
  •  Exchange, return

Right of returns
 
1. If Buyer changed his mind and decided to refund the purchase, in Latvian Consumer Law, act of the rights of consumers and standard Rules of Nr.255 "Regulations on the Remote Agreement" Cabinet Council, is said that the buyer has the right to refuse the agreement within 14 calendar days after receiving the goods , and to return to online store the purchased goods back to the seller. In article No.12, in point 6 provided in Latvian Consumer Law  act of the rights of consumers and standard Rules says that "the consumer bears responsibility for product quality and preserving safety on the right of removal of fixed term of realisation."
2. SIA Viola-Stils reserves the right to refuse acceptance of a product, which was damaged.
3. Return of goods to be made to the address: Pasta  iela 49, Jekabpils, LV-5201, Latvia.
4. If Buyer use the right of refusal, SIA Viola-Stils's obligation is to whenever possible earlier, but no later than within 30 calendar days from the date of receipt of returned goods to return you the amount paid by by the costumer.
5. Money returns according to the Latvian Consumer Law protection act of the rights of consumers, Article 12.
 
 
If the Buyer purchased several goods, and wishes to return one - process happens as well as in points 1, 2, 3, 4, 5 of this section mentioned above.
 
  •  Delivery

    For orders over € 100 delivery to the Baltic Countries and Finland is free. Free delivery in Estonia, Latvia, Lithuania .

    NB! Our warehouse will deal with your order as soon as possible and expect to dispatch it within 3 working days. Further arrival time depends on the postal service provider which is specified in the table below. During holidays and sale periods the delivery times may be longer than normal.

Delivery of goods is agreed during the ordering process. If multiple items are ordered, they may be delivered together or in parts.
 

When ordering products from our e-store you can choose from the following delivery options:

Country Delivery Service Cost Details
EstoniaDPD Courier7.05 €2-4 working days
EstoniaOmnivaCourier10.95 €1-3 working days
EstoniaOmniva Parcel Point9.95 €2-5 working days
EstoniaDPD Pickup Point6.49 €2-4 working days
EstoniaStandard13.95 €3-5 working days
LatviaDPD Pickup Point2.29 €1-3 working days
LatviaDPD Courier3.89 €1.3 working days
LatviaOmniva Parcel Point2.79 €1-3 working days
LatviaStandard3.95 €1-4 working days
LatviaOmnivaCourier4.95 €1-3 working days
LithuaniaOmniva Parcel Point9.95 €2-5 working days
LithuaniaOmnivaCourier10.95 €1-3 working days
LithuaniaStandard13.95 €3-5 working days
LithuaniaDPD Pickup Point6.49 €2-4 working days
LithuaniaDPD Courier7.05 €2-4 working days
RussiaStandard20.00 €10-30 working days
RussiaEMS courier47.00 €5-8 working days